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Lab UV SB Micro Correct

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Universal Storyboard – Microbiology Result Report, Corrected Result

A 24-year old female, Eve Everywoman, presents at Community Urgent Care with severe headaches, numbness
and tingling.  Dr. Harold Hippocrates examines the patient and learns that she is employed in the
manufacturing Industry where she is exposed to Lead based products.  Dr Hippocrates wants to rule out
Lead poisoning.

Dr. Harold Hippocrates places the order for a STAT Lead Level test.  The order fulfillment request is
sent from the Clinical Information System to the Laboratory.

The laboratory system receives the order fulfillment request and determines that it meets its requirements.
It immediately responds with a promise to the clinical information system.

Eve Everywoman goes to the laboratory one week later.  Rita Receptionist finds the order for a Lead Level.
The system assigns the accession number and prints the specimen label.  Boris Bleeder collects the specimen
in a tan top (EDTA) tube. He enters the collection date/time (0700 on December 24, 2003) and specimen type
into the laboratory system.  He delivers the specimen to be processed.  The laboratory system sends a status
message indicating “Specimen in Lab” process step of its promise to the clinical information system. The
clinical information system receives the promise status message from the laboratory system.  It updates the
process step of its order to “Specimen in Lab” and responds to the laboratory system with an order status
response message.

Bill Beaker performs the test and determines that the level is within OSHA guidelines. He releases them for
final reporting and faxes the report to Dr. Hippocrates in accordance with STAT protocol.
Chemistry Observation/Test Name: Lead Level 
Result Value/Flag: 30 ug/dL
Normal Range: 40 ug/dL
Date/Time of Observation: December 24, 2003  0900

The laboratory system sends the final result to the clinical information system. The clinical information
system determines that the result meets its requirements for confirming it.  It sends a message to the
laboratory system indicating that it has confirmed the final result.  The clinical information system
sets its order status to complete.

Dr Hippocrates reviews the result on December 27, 2003 and questions the result because it does not appear to
correlate with his diagnosis.  He calls the laboratory and asks for the test to be performed again on the
initial specimen.

Corrected Result

Bill Beaker re-runs the Lead Level on the initial specimen.  The result is 110 ug/dL. Just to confirm, he
performs QA on the instrument. He analyzes the specimen again due to the large discrepancy between the initial
reported result and the new result.  The result this time is 112 ug/dL.  He averages the two results and reports
out 111 ug/dL.  He reviews the result and reports it out as corrected.
Chemistry Observation/Test Name: Lead Level 
Result Value/Flag: 111 HH
Normal Range: 40 ug/dL
Date/Time of Observation: December 27, 2003  1200

He notifies Dr. Stan Slide, Laboratory Pathologist of the discrepancy.  The laboratory system sends the corrected
result to the clinical information system.

The clinical information system determines that the corrected result meet its requirements for confirming it.
It sends a message to the laboratory system indicating that it has confirmed the corrected result. The clinical
information system updates its order status to reflect the corrected order completion date.

Bill Beaker initiates the panic value protocol which includes releasing the
corrected result with note attached indicating that Dr. Hippocrates was notified
on December 27, 2003 at 1200.  The information is sent to the appropriate
regulatory agencies governing Lead testing.

Business Process

This business process doesn’t introduce new objects, just new states for those objects and a few new transitions. The new states are ‘corrected’ for one or more Reporting objects and a new Fulfillment status ‘specimen received’. Diagrams will follow with these two additions, later in this document along with succeeding additions.

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