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Case Management Storyboards

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Case Management Storyboards

These storyboards were developed by the Canadian Public Health Surveillance Project to illustrate use of HL7 messaging in public health case management. The storyboards contain references to interactions from a variety of domains, including PORR.

Case Management Introduction

The purpose of communicable disease case management is to identify, quantify, contain and control risk to public health from instances of communicable disease.


  • Case management begins when Public Health begins investigation into a subject that has been exposed to an infectious agent or shows symptoms suggestive of a notifiable infectious disease.
  • During this process of case management, a contact of the case may become a new case.
  • Transferring a case from one jurisdiction to another, essentially “closes” the case in the “transfer from” jurisdiction.


  • The client presenting to the Public Health Unit
  • Public Health is informed about a positive, reportable lab test result
  • A health care provider notifies Public Health of a possible case
  • An inbound transfer (Alert) e.g. subject transferred from another jurisdiction
  • A communicable disease case contact investigation
  • Case definition change
  • Surveillance function (Alert)


Case Management Storyboard 1: TB Surveillance Case

Case Management Storyboard 2: MM Case