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Process Improvement Commitee (PIC)

Committee Overview


The Process Improvement Committee will serve as the focal point within HL7 to identify, collect, track, and resolve issues pertaining to organizational process improvement. The committee will serve as an open venue allowing HL7 members to voice ideas pertaining to improvement in organizational process or policy, serving as the HL7 Steward for issues pertaining to process improvement.

The Process Improvement Committee will maintain primary responsibility to duly consider issues raised in an open, public forum; to mature those ideas into formal, actionable proposal; and to host and champion those proposals to the HL7 Technical Steering Committee and/or the HL7 Board of Directors, as appropriate.

The PIC Charter is available from the website.

PIC Guiding Principles

  • PIC will lead by example.
  • PIC and all of its activities are open to all.
  • PIC will hear, record, and track every issue through to completion.
  • PIC will focus only on identified issues (“if it ain’t broke, don’t fix it”)
  • PIC will investigate research, collaborate, and resolve all issues within its scope and ability and refer all others to appropriate groups to be addressed.
  • PIC will strive for lightweight, unencumbered solutions.
  • PIC will be proactive in identifying and acting upon opportunities to improve process.



Sandra Stuart
Kaiser Permanente
Phone: 925.924.7473
Liora Alschuler
Lantana Consulting Group
Phone: 802-785-2623

Meeting Information

Working Group Meetings

The PIC Committee meets on Thursday Q1 at the Working Group meetings.
Meeting Minutes are available from the PIC page on

Committee Conference Calls

The PIC Committee has conference calls scheduled on the final Monday of each month at 3:00 pm EST.
Information regarding Upcoming Calls is available from the PIC page on
Participation Information
Phone Number: 770-657-9270
Participant Passcode: 379807
Call Agendas and Minutes

Committee Documents

Committee Published Documents and Presentations are available from the PIC page on

Committee Projects

  1. Decision Making Practices Template Maintenance
  2. Ballot Comment Spreadsheet Maintenance
  3. Ballot Overview Checklist
  4. Co-Chairs Handbook Maintenance
  5. First Time Attendees Support
  6. Working Group Meeting Support
  7. Open Forum Member Input Support
  8. PIC Communications


The PIC Listserve is To subscribe to this service, go to the HL7 Listservices Welcome Page